FREQUENTLY ASKED QUESTIONS
What is the return policy?
Try It, Scuff It, Love It… or Refund It!
You have 30 days to give your basketball a test run. Don't love it or simply no longer want it? Send it back for a full refund on the price of the ball. NO RISK, NO WORRIES!
Further details with regards to all other products can be found in our REFUND POLICY
When will I get my order?
We pack and ship our orders daily and they are typically shipped within 1 business day. Once your order is shipped, you will receive an email with further delivery information. Delivery times vary depending on your location but you can normally expect delivery within 2-7 business days within Australia. (1-2 business days if express shipping is purchased).
International delivery times are based on the country however this is usually within 5-10 business days)
How much does shipping cost?
Orders over $60 receive free shipping within Australia. If your order is under $60, shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
what is 'clutch & Collect'?
'Clutch & Collect' is our affiliate program where we pay out real $$$ to those who would like to promote our products. Find out more here.